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eCommerce Consulting Services

What is eCommerce consulting? In a nutshell, it’s getting e-commerce help from someone who’s done it before…successfully.

An experienced consultant can help you figure out why your website isn’t converting that previous traffic, how to get more of it and how to position your business for success.

This is what we do every day for a handful of select clients with guaranteed results, yep that’s right. We only work with clients that we know we can help.

Here are a few guidelines on the types of e-commerce problems we solve. If you answer yes to any of the below, we can help.

  • You’re having difficulty growing your eCommerce business?
  • Your sales have slowed and you’re losing online shoppers.
  • Your conversion rates are low.
  • You’re experiencing a high rate of cart abandonment.
  • You’re willing to do the work we line out for you to improve your business.

We Assess Your Online Business From A TO Z in a holistic fashion. Then define, focus & evolve your vision & goals to bring your business and website to the next level. You'll work directly with Travis (someone who has made millions online) to accelerate growth and get the guidance required to succeed and grow your business.

Travis here, I’ve been in your shoes. I actually built and ran a high-performance, multi-million dollar e-commerce business and team before I started consulting (Read more about why I consult now rather than run an online store). The current eCommerce climate is increasingly competitive, in short, I provide competitive strategy and advantages for your e-commerce business.

I’ll personally help you locate the easiest lowest-cost opportunities for growth and solutions to move your business forward. We’ve worked with many different e-commerce business types and have strategy and experience to help you build a sustainable, scalable e-commerce business the right way.

We provide a host of eCommerce consulting services, ranging from re-platforming support for Magento and Shopify to technical auditing, and fulfilling interim roles as needed to get results. We’ve worked with retailers from all over the world and helped them achieve their business goals and improve how they operate their online business.

eCommerce-Consulting-services Ecommerce Consulting - Magento Consulting - Organic SEO Consulting

What Do Ecommerce Consulting Firms Do?

Simply put, assess, strategize and advise how to increase sales and the value of your business with minimal disruption and drain on resources. What to do, and in what order. That’s a tall order and few can deliver it.

 

A good e-commerce agency or firm is hard to find. You’ll often find consultants that don’t want to get their hands dirty. I don’t blame them, it’s a slippery slope helping someone build a business and tricky with no guarantees. If it was easy everyone would be doing it.

 

We have a professional services team that does just that, gets their hands dirty. We take pride in blasting through roadblocks whether it’s web development, SEO, customer engagement, Google Ads or some other area of your business. Some clients have their own implementation teams, we work in concert with them to improve the results you’re already getting.

 

Ecommerce consulting services are much much different than using a digital marketing agency. An agency is comprised of marketers that typically specialize in a few areas of e-commerce, not all of them. Using a consultant who’s actually built and ran a 7 and 8 figure e-commerce business adds the experience and value that only someone that’s done it before can.

It might surprise you how detailed some consultants can be in their assessment. We typically start with a 30,000 foot view wide sweep touching lightly on everything from SEO, online merchandising, list building, positioning, inventory management and forecasting systems to hiring techniques, digital marketing, marketplaces, solutions providers, and management infrastructure.

 

One of our key team members has experience with big box e-commerce retailers and focuses on market segmentation, trends, fragmentation, and Amazon marketing and optimization.

 

We have a whole separate digital marketing team just for Google Ads that has a holistic approach that we can loop in as needed. We have another team for Facebook and Social Media when needed that we trust. Not all e-commerce consultants or firms will offer these services, this is our approach because we’ve found having specialists in all of these areas gets results for our clients.

So Travis, why do you consult for other e-commerce brands instead of run your own store?

This is a question you need to ask every and any consultant you look at.

My answer is simple, I lost my business to a hostile takeover.

My silent partner betrayed my trust and I lost everything overnight due to a loophole in a contract that my partner took advantage of. Once the business was to a highly profitable point he pulled the rug out from under me. Word to the wise, use an independent lawyer to look over any partnership agreements, lol. I concentrated on how to make money instead of how to protect myself from a partner I trusted.

I was left with… my field-tested and proven e-commerce skillset + ecommerce strategy playbook.

My story went public and industry friends started asking for help with their e-commerce projects. Shortly after I was helping strangers who contacted me for help and to date I’ve made many of them tens of millions in profit yearly. Some clients have been with me for 5 years+.

Triage

There's only one way to offer comprehensive recommendations, review every aspect of your business. We leave no stone unturned and dig into everything from conversion optimization, UI/UX, market positioning to order processing and fulfillment. Unlike other agencies and consultants, I've personally done every aspect personally with a high rate of success.

Planning

What to do and in what order...We're not like typical agencies that blast money on Adwords and Facebook and then find out your website needs work. We start from the ground up, making sure all of the elements of your store and marketing are in order before deploying ad spend and traffic.  We've been in your shoes, we start with inexpensive initiatives first that have the most impact.

Implementation

Making it tangible. We'll clearly define action items and next steps for your team or you can rely on our team for implementation. You'll know clearly what to do next, why and what results to expect. Also, we can take the load off you and your team and help with implementation as much as you need to keep things moving forward efficiently. We are results-driven and guarantee you'll make money, if you do the work. :)

300%

INCREASE IN SALES

We’ve increased sales 2-10x annually for our clients and in some cases added 10’s of millions to yearly revenue! We increased sales for one client from 15MM to 50MM over 4 years! That’s some serious ROI. We’re not showing off, this is just what we do. This is real, not just some inflated shell game bullshit number other wannabe consultants post on their sites. We price our engagements based on results so we have a plan that fits nearly any e-commerce retail business size and type. We do work best with businesses doing 2MM minimum. (Well-funded startups are welcome)

29

CLIENT PROJECTS

Wow, only 29…that’s right. We only take on a few clients at a time to ensure killer results. Some clients have been with us for 5+ years. Each client we partner with for e-commerce services is very important to us, you are NOT a number. We want to kick some ass for your company and this requires individual attention and focus like a Shaolin monk.

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COMBINED YEARS OF EXPERIENCE

The benefits of working with an experienced ecommerce consulting agency is the synergy of the team with the sharpest minds that not only love what they do but they are really good at it. My team has worked on everything ecommerce, from catalog management to comprehensive Magento catalog builds to viral social media campaigns for emerging brands and more.

Platform-Specific Consulting

Get your e-commerce sales growing again!

Kinda hard to believe, but it’s what we do every day for our current clients. It’s time to stop your competitors from taking even more of your market share. We can help you make your online store into a scalable powerhouse your competitors will fear.